Terms of Use and Privacy Policy

The Terms of Use and Privacy Policy govern the use of the Saint-Hyacinthe Technopole websites and its applications. By accessing them, you will be subject to the agreement set out in the Terms of Use and Privacy Policy.

The Terms of Use, which you will find in a separate document on our site, constitute a legal agreement between you and Saint-Hyacinthe Technopole regarding access to and use of its websites and applications. They complement this agreement on the Terms of Use and Privacy Policy. PLEASE READ THE TERMS OF USE CAREFULLY before browsing the Saint-Hyacinthe Technopole websites or using its applications. If you do not agree to these terms or do not intend to comply with them, you must refrain from using these sites and applications.

The Terms of Use and Privacy Policy must be interpreted in accordance with the laws in force in the province of Quebec. Should any provision of the Terms of Use and Privacy Policy be contrary to law, void, or unenforceable for any reason whatsoever, said provision shall be deemed severable from the other stipulations and shall not affect the validity or enforceability of the content of the Terms of Use and Privacy Policy.

ATTENTION. It is the responsibility of any person accessing a site or an application from a location outside the province of Quebec to verify and ensure, including with their own legal advisors, compliance with the applicable laws of the place from which the use of the sites or applications is carried out. Access to and use of the sites and applications are only authorized in countries or territories where all the stipulations set forth in the Terms of Use and Privacy Policy (including the stipulations appearing in the related document Terms of Use) are applicable and have full effect.

User Responsibility

You agree to use the Saint-Hyacinthe Technopole sites and applications only in compliance with applicable laws, regulations, and standards, and in accordance with the terms of this agreement.

In the event that you have authorized a minor to browse one of the Saint-Hyacinthe Technopole websites or one of its applications or to use its features, you acknowledge that you are solely responsible: i) for their online conduct; ii) for controlling their access to and use of the websites or applications and/or features; and iii) for the consequences of any misuse of the websites, applications, and/or features on their part. We recommend that you reasonably supervise the use of the websites or applications and features by minors in your care. Saint-Hyacinthe Technopole assumes no responsibility and gives no warranty in this regard.

Collection of Personal Information

Unless otherwise indicated herein, we undertake not to disclose, rent, sell, or transfer to third parties, nor exchange with third parties, personal information concerning our clients, without first obtaining their consent.

Information is considered personal when it relates to an identifiable person. Saint-Hyacinthe Technopole’s policy is to manage the collection, use, and disclosure of personal information in accordance with the requirements of applicable laws in this area.

Analytics Technology and Cookies

Saint-Hyacinthe Technopole automatically collects certain information through third-party analytics software to help us understand how our users use our services, but none of this information personally identifies you. For example, each time you visit our websites, we automatically collect your IP address, browser and computer type, access time, the webpage you came from, and the webpage you access. We only use this information to better understand your needs and those of all users using our services. Saint-Hyacinthe Technopole also uses information collected for statistical purposes to track the number of visits and specific pages on our websites to make improvements.

A cookie is a small text file that is stored on the hard drive or browser of a user’s electronic device by certain websites visited. Cookies are widely used to enable website browsing or improve the user experience, in addition to providing certain information to website owners. Our cookies may contain information about your online preferences and may allow us to tailor our website to your interests and provide you with a better online experience. They often include a unique anonymous identifier.

By continuing to use our websites, you consent to our use of cookies as described in this policy. If you decide to block the use of certain cookies, some aspects of the sites may not function properly, and you may not be able to access all or parts of our site.

Cookies – Social Networks

We may integrate features from third-party websites, particularly certain social networks, into our websites. These features are sometimes accompanied by scripts or other elements that can read and sometimes place cookies from these social networks on your device. These cookies may help personalize advertising, making it more relevant to your interests. We do not have access to or control over these cookies or the data collected by them, as we are solely the operator of the Saint-Hyacinthe Technopole websites.

Google Analytics

We use Google Analytics, which allows us to collect information about user activities, including pages viewed, the source, and time spent on our websites. This information is depersonalized and displayed as numbers, meaning it cannot be used to identify the user.

Google AdWords Remarketing

We use Google AdWords Remarketing, or any other similar tool, to advertise on the internet and display ads on third-party websites (such as Google) to people who have previously visited our websites. AdWords Remarketing, or any other similar tool, displays ads to you based on the pages you viewed on our websites by placing a cookie on your web browser. This could mean we display ads to visitors even if they haven’t completed a task on one of our sites, or we place ads on Google’s search results page, a site that is part of the Google Display Network, or another search engine.

You can disable the use of Google AdWords Remarketing, if you do not wish to participate, by visiting the online help pages of major browsers.

Pixels

We or one of our partners may also use so-called “web beacons” or “clear gifs” to compile user profile data, including demographic data, browsing trends, and online purchases. None of the data collected by Saint-Hyacinthe Technopole is linked to users’ identities or other personal information.

Third-Party Services and External Sites

Our websites may allow access, via hyperlinks, to various other sites. Unless otherwise indicated, these sites have been independently developed by third parties and Saint-Hyacinthe Technopole has no control over them. We do not verify the content of these sites. Consequently, we give no warranty regarding their content and management. The inclusion of information, documents, content, or links on these sites shall not be interpreted as an express or implied endorsement of a third party’s products or services.

While we strive to facilitate access only to third-party services that share our respect for your privacy, we cannot assume responsibility for the content or privacy policies of these third-party services. We encourage you to carefully read the privacy policies of all third-party services you access.

Newsletters and Opt-Out Option

Our subscriber database is never sold, rented, or loaned to third parties. Subscribers who wish to update their preferences or unsubscribe from our newsletters can do so at any time.

We collect aggregate information about our open rates and page views. Aggregate information does not identify individuals.

Intellectual Property and Copyright

All textual or graphic content on the Saint-Hyacinthe Technopole sites, its organization and presentation or arrangement, as well as our organization and domain name, are owned by us or used under license. They are therefore protected by copyright. It is forbidden to copy, reproduce, display, or republish in any way whatsoever the materials contained on this site. These materials may only be downloaded, viewed, or printed by the user for legitimate non-commercial and personal purposes. Otherwise, the republication or use of these materials on any other website without our prior written consent is prohibited, and all our rights are reserved.

Policy on the Protection of Personal Information

Saint-Hyacinthe Technopole – Développement économique de la grande région de Saint-Hyacinthe and its affiliated entities, Centre de développement pharmaceutique, are committed to respecting the confidentiality of personal information collected in the course of their business activities and will take all actions, initiatives, and security measures to prevent (or resolve) any incident involving a breach of personal data.

Collection and Use of Personal Information

We may collect personal information such as your name, address, email address, telephone, and fax numbers that you voluntarily provide when you use our services, submit questions, register for our services, or submit your resume for a job offer. The personal information mentioned above that you provide may then be used to contact you regarding your various requests or to consider your application for hiring purposes.

We may also collect information related to your visit to the website through cookies. This information may be used to analyze trends, manage the site, track visitor activity on the site, and gather demographic information about our visitor base.

Intended Use of this Personal Information

We may use your personal information for the following purposes:

• Identifying you as a user of our website and as a client, where applicable;
• Establishing and maintaining our business relationship with you;
• Providing you with ongoing services;
• Improving our offering of products and services, including the use of this website;
• Communicating with you in case of questions, comments, or suggestions;
• Providing you with information about our products and services that may interest you;
• Preventing errors and fraud; and
• Complying with our legal obligations.

Your personal information will not be used for purposes other than those described above unless we obtain your consent or to the extent permitted or required by law.

Sharing Your Personal Information

To provide you with the products and services you have requested, we may need to transmit your personal information to trusted third parties, including:

• Our suppliers, whose services have been retained to perform certain functions on our behalf (data processing). We take the necessary measures to ensure that these suppliers process your information only for the specified purposes;
• Our partners, in the context of executing business agreements we have entered into, and so they can present you with content that may interest you based on your use of our services. We take the necessary measures to ensure that these suppliers process your information only for the specified purposes;
• Any entity in the event of a merger, corporate reorganization, or change of control of our organization, in whole or in part.

Use of Cookies

We use cookies to improve your browsing experience and to better understand how you use our website. Cookies are small files that are stored on your computer when you visit our website. They contain information such as display language and certain browsing habits. This data is used for statistical purposes, as well as to enable certain functionalities and facilitate your navigation. The information collected by cookies is confidential at all times. You can disable or block cookies by configuring your browser settings.

Links to Other Websites

Our website may from time to time offer hyperlinks to other sites. The information exchanged on these sites is not subject to this Policy, but to those of the external sites concerned, if any exist. Where applicable, we invite you to consult them before communicating your personal information.

Consent

By using the Website and its subsites, you consent to our collection, use, and disclosure of your personal information as described in this privacy policy and in accordance with applicable laws.

You have the right to withdraw your consent to the collection, use, and disclosure of your information at any time, subject to legal or contractual requirements and reasonable notice.

Access to Your Information

Once we have properly identified you, you may request to view the personal information we hold about you, as permitted or required by law. In some cases, a written request from you may be necessary.

Accuracy and Modification of Your Personal Information

If there are changes to be made to your personal information, it is best to contact us promptly by phone or email to keep your file and our databases up to date.

Retention Periods

Your personal information is kept only for the time corresponding to the purposes for which it was collected, unless a longer retention period is required or authorized by law.

Contact Information of the Personal Information Protection Officer

For any questions regarding the processing or updating of your personal information or to express any concerns in this regard, please contact us via the following email address: responsable@st-hyacinthetechnopole.com or by phone at 450 774-9000.

The personal information protection officer will contact you within thirty (30) days of receiving your email.

Update of the Above Policy

We may change the content of this Privacy Policy at any time. We therefore invite you to consult it regularly to stay informed about how we handle personal information.

This version was updated on November 14, 2023.

Our personal information protection officer is Ms. Karine Guilbault, General Director.